Frequently Asked Questions

All FAQs

We offer a wide range of tents for different industries. Here are some of them:

  • Camping tents
  • SUV tents
  • Pickup truck bed tents
  • Indoor bed tents
  • Pet tents
  • Spray tanning tents
  • Fishing tents
  • Modular tents for disaster relief
  • Beach Shade tents

We can also provide customization options for our tents to meet specific customer needs. If you have any further questions or specific requirements, please let us know, and we will be happy to provide you with more information.

Our standard minimum order quantity is set at 300 pieces, but we recognize that different customers may have different demands. Therefore, we are open to discussing and potentially adjusting our MOQ to better suit your specific needs.

Yes, we do offer customization for tent specifications to meet our clients’ unique needs.

  • Size: We can customize the dimensions of the tent to fit your specific requirements. This includes changes to the width, length, and height of the tent.
  • Material: We offer different types of materials for the tent body, such as polyester, nylon, and canvas, to suit your needs. We also offer various materials for the tent frame, such as steel, aluminum, and fiberglass.
  • Color: We offer a variety of color options for the tent body and accessories to match your branding or personal preferences.
  • Ventilation: We can customize the tent to include additional ventilation options, such as windows, mesh panels, or vents, to ensure proper air circulation and temperature control.
  • Accessories: We offer a range of tent accessories such as stakes, guy lines, and rainflies, and we can customize the types and quantities of these accessories to meet your specific needs.
  • Branding: We can customize the tent with your logo or branding to increase brand visibility and recognition.

These are just some of the customization options we offer for tent specifications. We are always open to discussing additional customization needs to ensure that you get the exact tent you need for your specific requirements.

If you would like to request a sample, simply fill out the form on our website with your requirements. However, please note that customers are responsible for covering the cost of shipping and handling.

Yes, we offer drop-shipping services to our customers.

Our drop-shipping service allows you to ship our products directly to your customers without the need for inventory or warehouse space. We can ship your order to your customers’ location with your branding and packaging, and you can enjoy the benefits of increased efficiency and reduced overhead costs.

If you are interested in our drop-shipping service, please let us know, and we will be happy to provide you with more information on how it works and how we can accommodate your needs.

Upon receiving your payment, we aim to deliver standard orders to your designated location within 3 weeks. Please keep in mind that custom orders may require a longer processing and delivery time.

We take great pride in the quality of our tents, and we go to great lengths to ensure that our products meet the highest standards. Here are a few of the steps we take to assure our tent quality:

  • Material selection: We carefully select high-quality materials for our tents, including durable fabrics, sturdy frames, and reliable hardware components.
  • Quality control: Our tents undergo rigorous quality control checks throughout the manufacturing process, including at various stages of production and before final shipment.
  • Product testing: We conduct various tests to ensure that our tents can withstand different weather conditions, and we test for factors such as waterproofing, wind resistance, and UV protection.
  • Certifications: Our tents are certified by reputable organizations, including ISO, CE, and SGS, which ensures that they meet international standards for quality and safety.
  • Customer feedback: We take customer feedback seriously and use it to continually improve our product quality and customer satisfaction.

We are committed to providing high-quality tents that meet our customers’ needs and exceed their expectations. If you have any additional questions about our quality assurance processes, please do not hesitate to ask.

If you have specific packaging requirements, please inform us, and we will work to provide customized packaging solutions that meet your needs.

Yes, we understand the importance of third-party inspections to ensure quality control, and we welcome the involvement of third-party inspectors in the inspection of our tents.

We work closely with our customers to coordinate third-party inspections and ensure that all necessary information and documentation is provided. We also make every effort to accommodate the schedules of third-party inspectors and facilitate their work at our facilities.

If you require third-party inspection for your order, please let us know, and we will work with you to make the necessary arrangements.

We accept various payment terms depending on the order and the customer’s needs. Our standard payment terms are as follows:

  • 30% deposit in advance, 70% balance payment before shipment.
  • 100% payment in advance for small orders.
  • Negotiable payment terms for long-term and loyal customers.

We accept payment through various methods such as wire transfer, credit card, Western Union, L/C, and more.

If you have any specific payment terms that you would like to discuss or have any further questions, please let us know, and we will be happy to assist you.

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